Client Communication
Compare 137 client communication tools to find the right one for your needs
📂 Subcategories
🔧 Tools
Compare and find the best client communication for your needs
SlickText
An SMS marketing platform for businesses to send bulk text messages, automate campaigns, and engage customers.
incident.io
An incident management platform that helps teams respond to, manage, and learn from incidents.
Copilot
A modern, all-in-one client portal for service-based businesses.
NinjaOne
A unified IT operations platform that provides remote monitoring and management, endpoint management, and support tools.
Tidio
A live chat app boosted by chatbots and marketing automation.
Atera
All-in-one platform for IT teams, combining RMM, helpdesk, ticketing, and automation.
StatusGator
A status page aggregator that monitors third-party services and displays their status on a single page.
Missive
A collaborative email, chat, and task management app for teams.
beehiiv
A newsletter platform that provides tools for writing, sending, growing, and monetizing a newsletter.
Text-Em-All
A service for sending personalized mass text messages and automated voice calls to large groups quickly and reliably.
Chaport
A simple and beautiful live chat for websites that helps you get more leads and increase sales.
DeskDirector
ITSM software for MSPs to automate tasks and streamline client communication.
Instatus
A user-friendly and design-focused status page provider with a generous free tier.
Project Broadcast
A messaging platform for sending personalized texts, emails, and voice messages to build business relationships.
Front
A customer operations platform that unifies email, chat, and other channels into a single collaborative inbox.
MailerLite
An affordable and easy-to-use email marketing platform with a generous free plan.
Gorgias
A customer service platform designed for ecommerce businesses.
Intercom
A customer service platform that facilitates communication between businesses and customers.
Checkly
An API & E2E monitoring platform that treats monitoring as code and includes status pages.
Tidio
An all-in-one customer service platform with live chat, chatbots, and email marketing for small businesses.
SuperOps.ai
A unified platform for MSPs that combines PSA and RMM functionalities, including client communication tools.
SimpleTexting
An intuitive platform for sending mass text message campaigns, engaging in two-way conversations, and automating SMS marketing.
LiveChat
LiveChat is a customer service platform with live chat, help desk, and web analytics capabilities.
Zoho Desk
Cloud-based help desk software to manage customer support operations.
Hyperping
An all-in-one solution for uptime monitoring and creating beautiful, intuitive status pages.
Gladly
A people-centric customer service platform that manages conversations, not tickets.
Attentive
A personalized text message marketing platform built for e-commerce and retail brands.
Atera
An integrated RMM and PSA platform for IT professionals, offering remote monitoring, management, and support tools.
Teamwork Desk
Helpdesk software for teams to manage customer communications and support tickets.
Zoho Desk
Customer service software that helps you put your customers at the heart of your company.
Cronitor
A monitoring tool for cron jobs, websites, and APIs that includes integrated status pages.
Salesmsg
A two-way business texting and calling platform designed to integrate with CRMs and automate communication.
Syncro
An integrated platform for MSPs that combines RMM, PSA, and remote access functionalities.
Podium
A communication and marketing platform that helps local businesses manage their online reputation and customer interactions.
Freshdesk
An omnichannel helpdesk ticketing system that helps you provide seamless customer support.
Zendesk
A complete customer service solution for managing customer interactions.
Better Stack
An all-in-one platform for uptime monitoring, logging, incident management, and status pages.
Sakari
A business text messaging platform for sending bulk SMS, reminders, and alerts, with strong integration capabilities.
Gorgias
A customer service platform designed specifically for e-commerce businesses.
ActiveCampaign
A customer experience automation platform with a focus on email marketing, marketing automation, and CRM.
Intercom
Intercom is a customer communications platform that enables businesses to chat with customers in real-time.
ConnectWise Asio Platform
A unified platform for MSPs, integrating PSA, RMM, cybersecurity, and automation tools.
AlertMedia
An emergency communication and threat intelligence platform for employee safety and business continuity.
Re:amaze
An integrated helpdesk, live chat, and chatbot platform for online businesses.
OneSignal
A comprehensive platform for sending push notifications, in-app messages, SMS, and emails.
Barracuda RMM
A remote monitoring and management (RMM) platform with a strong focus on security.
Help Scout
A customer service platform for teams that insist on a delightful customer experience.
Autotask PSA
A professional services automation (PSA) tool that unifies operations for service providers.
UptimeRobot
A popular and affordable uptime monitoring service that includes public status pages.
Podium
A communication and marketing platform for local businesses to manage online reviews, payments, and customer messaging.
Intercom
AI-powered customer service platform for personalized support and engagement.
DeskDirector
A client portal and communication platform for MSPs to streamline service delivery and enhance client relationships.
SnapEngage
An enterprise chat software for sales and support.
Kaseya BMS
A professional services automation (PSA) tool for MSPs and IT teams.
Beamer
A platform for product announcements, user feedback, and release notes, often used for service updates.
Klaviyo
An intelligent marketing automation platform for email and SMS, primarily for e-commerce businesses.
LiveChat
A live chat and help desk software for businesses to provide real-time support and sell online.
HubSpot
An all-in-one platform for marketing, sales, and customer service, with a powerful free CRM.
Zendesk
A service-first CRM company that builds software designed to improve customer relationships.
SmileBack
A customer feedback system designed specifically for MSPs, focused on customer satisfaction.
Simplesat
A customer feedback management tool for creating and distributing CSAT, NPS, and CES surveys.
Invarosoft
A client experience platform for MSPs with features like a desktop and mobile app, client portal, live chat, and vCIO reporting.
Liongard
A platform that automates the discovery, documentation, and auditing of IT assets for MSPs.
Crewhu
A platform that helps MSPs engage and motivate their team to improve customer satisfaction and grow their organization.
CloudRadial
A client portal and account management platform for MSPs to streamline communication and service delivery.
IT Glue
An IT documentation platform that helps MSPs and IT teams standardize documentation, create knowledge bases, and track assets.
StatusPal
A status page platform with a focus on automation, multi-language support, and extensive integrations.
LaunchNotes
A platform designed to communicate product changes to internal and external stakeholders.
Sorry
A design-focused and user-friendly hosted status page provider.
BrightGauge
A data management and visualization platform for MSPs, providing real-time dashboards and reports.
Atera
An all-in-one platform that combines RMM, PSA, remote access, and billing in a single solution.
Syncro
An integrated platform that combines RMM, PSA, and remote access for managed service providers.
Datto
A provider of cloud-based software and security solutions purpose-built for delivery by managed service providers (MSPs).
Status.io
A platform for hosting status pages to communicate incidents, maintenance, and overall system status.
PagerDuty
A digital operations management platform for on-call management, incident response, and AIOps.
FireHydrant
An incident management platform focused on automating processes and improving reliability.
OneSignal
A multi-channel customer engagement platform for push notifications, in-app messaging, SMS, and email.
Heymarket
A business messaging platform that adds SMS, Facebook Messenger, and more to a shared team inbox.
CleverTap
An all-in-one platform for mobile marketing, analytics, and customer engagement across multiple channels.
Respond.io
An omnichannel messaging platform that unifies customer conversations from various instant messaging apps into one inbox.
Mobile Text Alerts
A user-friendly SMS marketing platform for sending mass text alerts, reminders, and promotions.
Braze
A comprehensive customer engagement platform for creating personalized, cross-channel marketing campaigns.
Textedly
An easy-to-use and affordable SMS and MMS mass texting service for businesses.
ClickSend
A multi-channel business communications platform offering SMS, MMS, voice, email, and even physical mail services.
TextMagic
A versatile business text messaging service for sending notifications, alerts, reminders, and marketing campaigns.
Brevo
A comprehensive sales and marketing platform offering email, SMS, chat, CRM, and more.
Crisp
An affordable, all-in-one customer communication platform for startups and SMBs.
Dixa
A customer service platform that enables personalized, multi-channel conversations.
DeskDirector
ITSM software for managed service providers (MSPs) to automate tasks and streamline client communication.
Cognito Forms
An advanced online form builder with an intuitive interface and robust features for data collection and workflow automation.
ManageEngine
A division of Zoho Corporation that offers a broad suite of IT management software.
Statuspage
A tool for building and maintaining a status page to communicate incidents and maintenance to customers.
Freshstatus
A free status page tool from Freshworks for communicating incidents and maintenance.
Opsgenie
An incident management and alerting tool from Atlassian for on-call scheduling and response orchestration.
Intercom
A customer communications platform with a business messenger, chatbots, and help desk features.
Help Scout
A customer support platform designed for growing businesses, focusing on a human-centric approach.
Freshdesk
An omnichannel helpdesk ticketing system for businesses to deliver exceptional customer support.
Drift
A conversational marketing and sales platform that uses AI to connect businesses with the right customers.
HubSpot Service Hub
Part of the HubSpot CRM platform, Service Hub provides tools for customer support, success, and delight.
MessageBird
An omnichannel communication platform that connects businesses to customers on various messaging channels.
Kustomer
A customer service CRM platform that provides a complete timeline view of every customer interaction.
N-able
A leading provider of software solutions for MSPs, including RMM, security, and data protection.
SolarWinds
A provider of powerful and affordable IT management software for organizations of all sizes.
Pingdom
A comprehensive website monitoring tool that includes uptime, page speed, and real user monitoring.
Twilio
A customer engagement platform providing APIs for SMS, voice, email, and more.
Mailchimp
A popular email marketing platform that allows businesses to create, send, and analyze email campaigns.
Drip
An ecommerce-focused marketing automation platform with strong capabilities in email, SMS, and pop-ups.
ConvertKit
An email marketing platform built for creators, with a focus on audience building and monetization.
SolarWinds N-central
A remote monitoring and management (RMM) platform that helps MSPs manage complex IT environments.
EZ Texting
An all-in-one text messaging service for businesses to send bulk SMS and MMS messages for marketing and communication.
Pushwoosh
A platform for sending push notifications, in-app messages, email, and SMS to engage users.
Airship
A customer engagement platform specializing in mobile app experiences, including push notifications, in-app messaging, and SMS.
Twilio
A customer engagement platform providing APIs for SMS, voice, video, and email.
Olark
Live chat software and customer data tools for sales, marketing, and support.
Zendesk
Service-first CRM company that builds software designed to improve customer relationships.
Salesforce Service Cloud
A comprehensive customer service platform from Salesforce, built on its leading CRM.
Aircall
A cloud-based phone system and call center software that integrates with CRM and helpdesk tools.
Zoho Campaigns
An email marketing platform from the Zoho suite of business apps, offering email campaigns, automation, and analytics.
Twilio Flex
A fully programmable cloud contact center platform to build custom communication experiences.
SendGrid
An email delivery service that provides both a marketing campaign platform and a transactional email API.
AWeber
An email marketing platform that provides tools for creating and sending newsletters, automating email sequences, and growing an audience.
Community
An SMS marketing platform that facilitates direct, personal communication between brands, creators, and their audiences.
Datto Autotask PSA
A professional services automation (PSA) platform that helps MSPs run their business more efficiently.
CallFire
A communication platform providing mass text messaging and voice broadcasting services.
ConnectWise PSA
A professional services automation (PSA) platform for technology solution providers, with tools for managing service, sales, and projects.
ConnectWise
A software company that develops IT management tools for managed service providers (MSPs) and IT departments.
Kaseya
A provider of IT management and security software for MSPs and IT professionals.
Constant Contact
A digital marketing platform offering email marketing, social media marketing, and event marketing tools.
Kaseya BMS
A professional services automation (PSA) platform from Kaseya that helps MSPs and IT departments manage their business.
HaloPSA
An all-in-one platform that transforms how you deliver your managed IT services.
CustomerThermometer
A tool for collecting one-click customer feedback using email-embedded surveys.
Upptime
An open-source uptime monitor and status page powered entirely by GitHub Actions, Issues, and Pages.
Uptime Kuma
A popular open-source, self-hosted monitoring tool with integrated status pages.
Cachet
A long-standing and popular open-source platform for creating beautiful and effective status pages.
JoomConnect Ultimate MSP Newsletter Service
A done-for-you newsletter service providing MSPs with monthly content to engage clients and prospects.
Paul Green's MSP Marketing Edge
A comprehensive marketing service for MSPs, providing content and strategies to generate leads.
IT Rockstars
A marketing platform for MSPs that provides white-label content, including videos, blog articles, and social media posts.