ConnectWise PSA
The industry-leading PSA solution that provides a single source of truth for your business.
Overview
ConnectWise PSA (formerly Manage) is a robust business management solution that provides a single, integrated system for managing all aspects of a technology business. It combines help desk, sales, marketing, project management, and billing/invoicing into one platform, offering visibility and control over operations and finance.
✨ Key Features
- Service Ticketing
- Project Management
- Time Tracking & Billing
- Sales & Marketing Automation
- Procurement & Inventory Management
- Reporting & Dashboards
🎯 Key Differentiators
- Deeply embedded in the IT and MSP ecosystem
- Extensive library of integrations with RMM and other IT tools
- Comprehensive feature set covering the entire TSP business lifecycle
Unique Value: Provides a single, integrated platform for technology solution providers to run their entire business, from service delivery and project management to sales and finance.
🎯 Use Cases (3)
✅ Best For
- Automating service delivery for MSPs
- Managing complex IT projects
- Streamlining billing and invoicing processes
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small freelance operations
- Non-technology professional services
🏆 Alternatives
Offers highly specialized features and integrations for the IT industry that are not found in general-purpose PSA or project management tools.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premium tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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