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BrightGauge

Grow your business with actionable data insights.

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Overview

BrightGauge, a ConnectWise solution, is a business intelligence platform that helps MSPs and IT service providers to visualize their data, create custom reports and dashboards, and track key performance indicators (KPIs). It integrates with various PSA, RMM, and financial tools to provide a unified view of business operations, helping MSPs to make data-driven decisions and demonstrate value to their clients.

✨ Key Features

  • Customizable dashboards
  • Automated reporting
  • Goal management and tracking
  • Data visualization
  • Calculated metrics
  • Datasource mashups
  • Client-facing reports

🎯 Key Differentiators

  • Purpose-built for MSPs with pre-built integrations and dashboards
  • Ease of use and setup
  • Strong focus on data visualization and goal management

Unique Value: Provides MSPs with a simple yet powerful way to visualize their data, track their KPIs, and make informed decisions to drive business growth.

🎯 Use Cases (5)

Tracking service desk performance Monitoring sales and financial KPIs Creating client-facing reports for QBRs Managing team and individual goals Gaining a holistic view of the business

✅ Best For

  • Creating gauges and dashboards for team awareness
  • Building company scorecards

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations that do not have a data-driven culture or are not using supported data sources.

🏆 Alternatives

MSPCFO Cognition360 Power BI Tableau

Offers a more MSP-centric solution with out-of-the-box integrations and templates compared to general-purpose BI tools.

💻 Platforms

Web

🔌 Integrations

ConnectWise PSA Datto Autotask PSA Kaseya BMS QuickBooks Xero IT Glue and many others

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 Type II

💰 Pricing

Contact for pricing

✓ 14-day free trial

Visit BrightGauge Website →