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📋 Retail CRM
🔧 Voyado

Voyado

The Customer Loyalty Platform for Retail and eCommerce

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Overview

Voyado offers a comprehensive suite of tools designed to help retailers understand their customers and build lasting loyalty. It combines a customer data platform (CDP) with capabilities for creating personalized marketing campaigns, loyalty programs, and analyzing customer behavior across all channels. The platform aims to provide a single source of truth for customer data, enabling retailers to deliver seamless and relevant experiences.

✨ Key Features

  • Customer Data Platform (CDP)
  • Loyalty Programs
  • Marketing Automation
  • Email and SMS Marketing
  • Personalization
  • Analytics and Reporting
  • Audience Segmentation

🎯 Key Differentiators

  • Purpose-built for retail
  • Unified platform for loyalty and marketing
  • Strong focus on personalization

Unique Value: Voyado provides a single platform for retailers to manage all their customer loyalty and marketing efforts, leading to more personalized and effective customer engagement.

🎯 Use Cases (4)

Omnichannel retail marketing Customer loyalty and retention Personalized customer communication Data-driven campaign management

✅ Best For

  • Increasing customer lifetime value in fashion retail
  • Driving repeat purchases for e-commerce brands

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • B2B CRM
  • Businesses not focused on direct-to-consumer relationships

🏆 Alternatives

Salesforce Marketing Cloud Emarsys Klaviyo

Compared to more generic marketing clouds, Voyado offers a solution specifically tailored to the needs of retailers, with a strong emphasis on loyalty.

💻 Platforms

Web API

🔌 Integrations

Shopify Salesforce Commerce Cloud Magento Centra Dynamic Yield Sitoo API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ GDPR ✓ ISO 27001 ✓ SSO ✓ ISO 27001

💰 Pricing

Contact for pricing

Free tier: N/A

Visit Voyado Website →

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