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📋 Retail CRM
🔧 Oracle CrowdTwist

Oracle CrowdTwist

Create dynamic and personalized loyalty programs.

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Overview

Oracle CrowdTwist is a comprehensive loyalty and engagement platform that enables brands to create personalized and scalable loyalty programs. It allows businesses to reward customers for a wide range of behaviors, from transactions to social media engagement. The platform provides a flexible and data-driven approach to building customer loyalty and is designed for large enterprises with complex needs.

✨ Key Features

  • Omnichannel loyalty programs
  • Points and rewards management
  • Tiered membership levels
  • Personalized customer engagement
  • Analytics and reporting
  • Integration with Oracle CX

🎯 Key Differentiators

  • Deep integration with the Oracle CX suite
  • Highly scalable and robust platform
  • Focus on rewarding a wide range of customer engagements

Unique Value: Oracle CrowdTwist provides a powerful and scalable loyalty solution that is deeply integrated with the Oracle CX ecosystem, enabling enterprises to build comprehensive and data-driven loyalty programs.

🎯 Use Cases (3)

Enterprise customer loyalty and retention Omnichannel marketing Building brand advocacy

✅ Best For

  • Powering loyalty programs for major retail and media companies
  • Increasing customer lifetime value for global brands

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small and medium-sized businesses
  • Companies not invested in the Oracle ecosystem

🏆 Alternatives

Salesforce Loyalty Management Cheetah Digital Annex Cloud

Offers a more holistic and integrated approach for Oracle customers compared to standalone loyalty platforms.

💻 Platforms

Web API

🔌 Integrations

Oracle Responsys Oracle Eloqua Oracle Commerce API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 ✓ ISO 27001 ✓ HIPAA ✓ GDPR

💰 Pricing

Contact for pricing

Free tier: N/A

Visit Oracle CrowdTwist Website →

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