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Qualtrics CoreXM

The Foundation of Experience Management.

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Overview

Qualtrics CoreXM is a powerful and flexible platform for all types of research. It enables organizations to design and deploy surveys, collect feedback from any channel, and analyze the data with advanced statistical methods. For brand research, it's used to conduct brand tracking studies, measure brand perception, and test ad concepts.

✨ Key Features

  • Advanced Survey Builder
  • Multi-channel Data Collection (Web, Email, SMS, App)
  • ExpertReview for Survey Quality
  • Advanced Statistical Analysis (Stats iQ)
  • Text & Voice Analytics (Text iQ)
  • Customizable Dashboards & Reporting
  • Panel Management
  • Conjoint & MaxDiff Analysis

🎯 Key Differentiators

  • Unified Experience Management (XM) platform
  • Advanced AI and predictive analytics (iQ)
  • Enterprise-grade security and scalability

Unique Value: Provides a single platform to manage all four core experiences of business: customer, employee, brand, and product.

🎯 Use Cases (6)

Brand Tracking Studies Market Segmentation Ad & Concept Testing Customer Feedback Academic Research Product Research

✅ Best For

  • Running longitudinal brand tracking surveys to measure awareness and perception over time.
  • Testing the effectiveness of new advertising campaigns before launch.
  • Analyzing open-text feedback to understand brand sentiment.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Real-time social media listening and mention tracking.

🏆 Alternatives

SurveyMonkey Medallia InMoment Forsta

Offers significantly more advanced analytical and predictive capabilities than traditional survey tools like SurveyMonkey or Typeform.

💻 Platforms

Web API

✅ Offline Mode Available

🔌 Integrations

Salesforce Marketo Adobe Experience Cloud Slack Tableau API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ FedRAMP ✓ HITRUST

💰 Pricing

Contact for pricing
Free Tier Available

Free tier: Limited to 1 active survey, 100 responses, and basic features.

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