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🔧 Oracle Fusion Cloud Order Management

Oracle Fusion Cloud Order Management

Centrally manage orders from all your channels to get a single view of your customer.

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Overview

Oracle Fusion Cloud Order Management is part of Oracle's integrated suite of SCM and ERP cloud applications. It acts as a central order hub to capture, price, and fulfill orders across multiple channels. The system is designed to orchestrate the entire order-to-cash process, integrating with inventory, pricing, logistics, and finance to provide a complete view of order profitability and fulfillment status.

✨ Key Features

  • Centralized Multi-Channel Order Hub
  • Global Order Promising (GOP)
  • Advanced Pricing and Channel Revenue Management
  • Configurable Fulfillment Orchestration
  • Exception Management and Embedded Analytics
  • Pre-integrated with other Oracle Cloud SCM modules

🎯 Key Differentiators

  • Acts as a central order hub for heterogeneous system landscapes
  • Strong Global Order Promising (GOP) capabilities
  • Seamless integration with the broader Oracle Cloud SCM and ERP suite

Unique Value: Provides a comprehensive and integrated cloud solution to manage the entire order-to-cash lifecycle, enabling businesses to orchestrate complex fulfillment processes and improve customer satisfaction and profitability.

🎯 Use Cases (4)

Centralizing order management for multi-channel businesses Complex fulfillment scenarios like drop-shipping and back-to-back orders Improving on-time delivery with accurate order promising Managing channel revenue and partner sales

✅ Best For

  • Enterprises standardizing on the Oracle Cloud suite
  • Businesses with complex, multi-system order capture and fulfillment landscapes
  • Companies needing sophisticated global order promising capabilities

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses not invested in the Oracle ecosystem
  • Small companies that need a simple, low-cost solution

🏆 Alternatives

SAP S/4HANA IBM Sterling Order Management Manhattan Associates Infor

Offers a more complete and natively integrated SCM and ERP suite compared to best-of-breed DOM solutions, providing a single vendor for a wide range of business applications.

💻 Platforms

Web API

🔌 Integrations

Oracle Cloud SCM (Inventory, Logistics, Manufacturing) Oracle Cloud ERP (Finance, Procurement) Oracle CPQ Third-party systems via APIs and pre-built connectors

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies by support level tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 1/2/3 ✓ ISO 27001 ✓ FedRAMP ✓ PCI DSS

💰 Pricing

Contact for pricing

✓ 30-day free trial

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