Salesforce Order Management
Deliver on the new fundamentals of commerce.
Overview
Salesforce Order Management is a part of the Salesforce ecosystem that provides a holistic approach to managing customer relationships and orders. It offers real-time visibility into orders and allows businesses to unify order capture, routing, and status updates. The platform is designed to help businesses deliver a seamless customer experience across all channels.
✨ Key Features
- Real-time order visibility
- Unified order capture and routing
- Integration with Salesforce CRM
- Omnichannel fulfillment
- Customer service and support tools
🎯 Key Differentiators
- Seamless integration with the Salesforce CRM platform
- Holistic approach to managing customer relationships and orders
- Strong focus on providing a unified customer experience
Unique Value: Salesforce Order Management provides a single, unified view of the customer and their orders, enabling businesses to deliver a seamless and personalized experience.
🎯 Use Cases (3)
✅ Best For
- Providing a 360-degree view of the customer and their orders for businesses using the Salesforce platform.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses that are not already using the Salesforce ecosystem.
🏆 Alternatives
Offers a more integrated and customer-centric approach to order management compared to standalone OMS solutions.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premier tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
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