Zoho FSM
End-to-end field service management software.
Overview
Zoho FSM is a field service management application that is part of the extensive Zoho suite of business software. It helps businesses manage work orders, scheduling, assets, and invoices. The platform provides a single place to view and manage field operations, with tools for dispatchers, managers, and field technicians. Being part of the Zoho ecosystem, it integrates seamlessly with other Zoho products like Zoho CRM and Zoho Books.
✨ Key Features
- Work Order Management
- Scheduling & Dispatching
- Asset Management
- Invoicing & Payments
- Mobile App for Technicians
- Customer Portal
- Reporting & Analytics
🎯 Key Differentiators
- Seamless integration with the broader Zoho ecosystem (CRM, Books, etc.).
- Affordable and transparent pricing.
- Highly customizable for businesses with specific needs.
Unique Value: Zoho FSM provides a powerful and affordable field service solution that works seamlessly with dozens of other business apps in the Zoho ecosystem, offering a truly unified business management experience.
🎯 Use Cases (5)
✅ Best For
- Businesses already using the Zoho suite of products.
- Companies looking for an affordable, yet feature-rich FSM solution.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies that require deep, industry-specific functionality out of the box.
- Businesses not comfortable with the Zoho ecosystem.
🏆 Alternatives
Its biggest advantage is the native integration with other Zoho products. For a company already using Zoho CRM, the ability to add a fully integrated FSM module is a significant benefit over third-party solutions.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 15-day free trial
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