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TELUS International

Create a safer online environment for your users and brand.

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Overview

TELUS International is a digital customer experience innovator that designs, builds, and delivers next-gen solutions for global and disruptive brands. Their trust and safety services include content moderation, leveraging a combination of AI-powered platforms and skilled human moderators to detect and remove harmful content. They focus on creating safe and positive online experiences for users.

✨ Key Features

  • AI-powered content moderation
  • Human-in-the-loop review
  • Multilingual moderation teams
  • Moderator wellness programs
  • Expertise in various content types (image, video, text)
  • Data annotation services to improve AI models

🎯 Key Differentiators

  • Strong capabilities in AI data solutions, which enhances their moderation services
  • Focus on digital transformation and customer experience
  • Global and diverse workforce

Unique Value: A comprehensive trust and safety solution that combines AI, human expertise, and data annotation to continuously improve moderation accuracy.

🎯 Use Cases (4)

Social media Gaming E-commerce Media and entertainment

✅ Best For

  • Moderating content for leading social media platforms
  • Providing data to train and improve content moderation AI

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses seeking a simple, self-service API

🏆 Alternatives

TaskUs Teleperformance Concentrix

Offers a unique synergy between content moderation and AI data training services.

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All clients tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ HIPAA ✓ GDPR ✓ ISO 27001

💰 Pricing

Contact for pricing

Free tier: NA

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