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SurveySparrow

AI-Powered Customer Feedback Platform

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Overview

SurveySparrow helps you create and share highly engaging, mobile-first surveys that offer a chat-like experience. It is designed to increase survey completion rates by making the feedback process more conversational. The platform includes tools for 360-degree feedback, customer experience, and employee engagement.

✨ Key Features

  • 360-Degree Feedback
  • Conversational Surveys
  • NPS Surveys
  • Offline Surveys
  • Recurring Surveys
  • White-label Surveys
  • Audience Panel

🎯 Key Differentiators

  • Conversational survey interface
  • Omnichannel feedback collection

Unique Value: SurveySparrow's conversational approach to surveys creates a more engaging experience for respondents, leading to higher completion rates and better quality feedback.

🎯 Use Cases (3)

Conducting engaging 360-degree feedback surveys Improving customer and employee experience Increasing survey response rates

✅ Best For

  • Creating conversational surveys that boost engagement
  • Gathering feedback across multiple channels

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations that require deep, complex performance management workflows

🏆 Alternatives

SurveyMonkey Typeform Qualtrics

Offers a more interactive and user-friendly survey experience compared to traditional form-based survey tools.

💻 Platforms

Web iOS Android

✅ Offline Mode Available

🔌 Integrations

Salesforce HubSpot Slack Microsoft Teams Mailchimp Intercom Zendesk Zapier Google Analytics Facebook Pixel

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ HIPAA

💰 Pricing

$19.00/mo
Free Tier Available

✓ 14-day free trial

Free tier: 100 responses per month, 10 questions per survey

Visit SurveySparrow Website →