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SAP Sales Cloud

Intelligent CRM to sell anytime, anywhere, and on any device.

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Overview

SAP Sales Cloud, part of the SAP Customer Experience (CX) suite, is a comprehensive CRM platform designed for large enterprises. It provides tools for sales force automation, lead and opportunity management, forecasting, and analytics. Its territory management capabilities allow organizations to define complex territory structures, assign accounts using rules, and ensure proper sales coverage to align with business goals.

✨ Key Features

  • Territory Management
  • Account & Contact Management
  • Lead & Opportunity Management
  • Sales Performance Management
  • Analytics & Forecasting

🎯 Key Differentiators

  • Deep integration with SAP's ERP and S/4HANA backend systems
  • Strong capabilities for complex, enterprise-level business processes
  • Part of a broad suite of customer experience (CX) applications

Unique Value: Provides an enterprise-grade CRM with territory management that seamlessly integrates with core SAP business processes, creating a true end-to-end customer lifecycle.

🎯 Use Cases (4)

Defining complex, hierarchical sales territories in a large enterprise Automating account assignments based on attributes like geography or industry Managing sales teams and their assignments within territories Analyzing sales performance across different territories

✅ Best For

  • Structuring global sales territories with regional and local sub-territories
  • Running realignment rules to update account assignments automatically
  • Integrating sales territory data with backend ERP systems for order processing

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small and medium-sized businesses
  • Companies needing a lightweight, easy-to-implement CRM
  • Teams that require advanced visual mapping and route optimization

🏆 Alternatives

Salesforce Sales Cloud Oracle CX Sales Microsoft Dynamics 365 Sales

Offers unparalleled integration with SAP ERP systems, which is a critical advantage for businesses running on SAP. It is designed to handle the complexity and scale of global enterprises.

💻 Platforms

Web iOS Android

✅ Offline Mode Available

🔌 Integrations

SAP S/4HANA SAP ERP Microsoft Outlook Other SAP CX solutions

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 1 ✓ SOC 2 ✓ ISO 27001 ✓ ISO 9001 ✓ GDPR

💰 Pricing

Contact for pricing

✓ 30-day free trial

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