PatientPay

Patient Payments. Simplified.

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Overview

PatientPay focuses exclusively on simplifying and accelerating patient payments for medical groups, hospitals, and RCM companies. The platform replaces traditional paper statements with digital, easy-to-understand bills delivered via email and text. It aims to reduce the payment cycle to under 14 days by offering simple, one-click payment options and clear communication, which reduces patient confusion and billing-related calls.

✨ Key Features

  • Paperless Billing (Email and Text)
  • One-Click Payments
  • Automated Payment Plans
  • Integration with PM/EHR systems
  • Detailed Reporting and Analytics
  • Reduced statement and postage costs

🎯 Key Differentiators

  • Patented process that matches bills to EOBs to reduce confusion
  • Strong focus on serving the needs of RCMs and billing companies
  • Guarantees to reduce collection costs

Unique Value: PatientPay reduces patient confusion and drives faster payments by delivering clear, digital bills that match the patient's EOB, specifically benefiting RCMs and billing companies by lowering their cost to collect.

🎯 Use Cases (4)

Reducing days in A/R for medical practices Lowering the cost of collections Improving patient satisfaction with the billing process Transitioning from paper to digital statements

✅ Best For

  • Accelerating patient payment cycles
  • Reducing costs associated with paper statements and manual follow-up

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations needing a full RCM suite with claims management

🏆 Alternatives

InstaMed Waystar Collectly

Unlike general patient payment portals, PatientPay's core innovation is its patented method of aligning bills with EOBs, which directly addresses a primary reason for payment delays.

💻 Platforms

Web API

🔌 Integrations

Allscripts athenahealth eClinicalWorks Greenway NextGen

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ SOC 2 Type II ✓ PCI DSS Compliant ✓ HIPAA Compliant

💰 Pricing

Contact for pricing
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