Oracle Sales (Fusion Cloud)
Understand, predict, and grow customer relationships.
Overview
Oracle Sales, part of the Oracle Fusion Cloud CX suite, is an enterprise-grade CRM designed to improve sales performance with AI-driven insights, automated processes, and a comprehensive set of tools for sales force automation. It helps sellers by providing intelligent recommendations, real-time coaching, and a unified view of customer data that spans sales, service, marketing, and back-office systems.
✨ Key Features
- Sales Force Automation
- AI for Sales (Predictive Lead Scoring, Opportunity Scoring)
- Sales Forecasting
- Subscription Management
- Partner Relationship Management
- Sales Performance Management
- Customer Data Management
🎯 Key Differentiators
- Natively unified with Oracle's comprehensive suite of cloud applications (ERP, HCM)
- Advanced AI and machine learning embedded throughout
- Strong capabilities for subscription lifecycle management
- Robust customer data management platform
Unique Value: Connects all customer data across the enterprise—from finance and supply chain to HR—to provide a truly complete and intelligent view of every customer interaction.
🎯 Use Cases (4)
✅ Best For
- Global enterprise sales force automation
- Complex subscription and recurring revenue models
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses and startups
- Companies needing a simple, easy-to-implement CRM
🏆 Alternatives
Like NetSuite and Dynamics 365, its primary advantage is the native integration with its own ERP and business application suite, a key differentiator from the CRM-centric Salesforce. It is built for the complexities of large, global enterprises.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Oracle Advanced Customer Services tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
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