NetSuite CRM
Real-time, 360-degree view of your customers.
Overview
NetSuite CRM is a customer relationship management solution that is part of the NetSuite business management suite. It provides a comprehensive view of customers, from lead to opportunity, sales order, fulfillment, renewal, upsell, cross-sell, and support. The platform is designed to help businesses manage interactions with current and potential customers, partners, and suppliers in a single place.
✨ Key Features
- Sales Force Automation
- Marketing Automation
- Customer Service Management
- Partner Relationship Management
- Sales Forecasting
- Order Management
🎯 Key Differentiators
- Seamless integration with NetSuite ERP and other NetSuite products
- Unified view of the customer across the entire business
- Strong capabilities in order management and fulfillment
Unique Value: Provides a fully integrated CRM and ERP solution that delivers a real-time, 360-degree view of the customer, enabling businesses to manage the entire customer lifecycle from a single platform.
🎯 Use Cases (4)
✅ Best For
- Businesses that use NetSuite ERP and want a fully integrated CRM.
- Companies that need a unified view of the customer across all business functions.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses that do not use NetSuite ERP and are looking for a standalone CRM.
🏆 Alternatives
Offers a much deeper and more seamless integration with ERP and other back-office functions than standalone CRMs.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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