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Middleware

AI-Native Observability Platform.

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Overview

Middleware is a modern, AI-native observability platform that unifies logs, metrics, traces, and events. It is designed to help developers and SREs troubleshoot complex, cloud-native applications more efficiently. The platform leverages AI to provide actionable insights, automate root cause analysis, and reduce monitoring costs.

✨ Key Features

  • AI-driven Root Cause Analysis
  • Log Management
  • APM and Distributed Tracing
  • Infrastructure Monitoring
  • Serverless Monitoring
  • Cost-effective data ingestion

🎯 Key Differentiators

  • AI-native approach to root cause analysis
  • Cost-effective pricing model designed to reduce data overhead
  • Focus on developer experience and fast issue resolution

Unique Value: Leverages AI to provide actionable answers, not just data, allowing teams to resolve issues faster and at a lower cost.

🎯 Use Cases (4)

Cloud-Native Observability AI-Assisted Troubleshooting Cost Optimization for Monitoring Serverless Application Monitoring

✅ Best For

  • Reducing MTTR in cloud-native environments with AI insights
  • Lowering observability data costs for high-volume applications

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations requiring on-premises deployment
  • Teams looking for extensive network device monitoring

🏆 Alternatives

Datadog New Relic Honeycomb

Offers a more AI-driven and cost-effective approach compared to traditional observability platforms that often require manual correlation and have high data ingestion costs.

💻 Platforms

Web API

🔌 Integrations

OpenTelemetry Kubernetes AWS Google Cloud Azure Slack

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 ✓ GDPR

💰 Pricing

$15.00/mo
Free Tier Available

✓ 14-day free trial

Free tier: Free forever plan with certain usage limits

Visit Middleware Website →