Mend
The simple, secure, and integrated telehealth and patient engagement platform.
Overview
Mend is a healthcare communications platform that provides a suite of tools for telehealth, patient engagement, scheduling, and automated reminders. It aims to create a seamless virtual care experience for both patients and providers, with a strong emphasis on ease of use—patients can join visits with one click without needing to download an app or remember a password. Mend integrates with various EHRs to streamline workflows.
✨ Key Features
- Telehealth (Video Conferencing)
- Patient Scheduling
- Automated Appointment Reminders (SMS, Email, Voice)
- Digital Intake Forms
- Secure Messaging
- Group Video Visits
- EHR/PMS Integrations
🎯 Key Differentiators
- No-download, one-click access for patients
- Focus on reducing no-show rates
Unique Value: Simplifies virtual care for patients to increase attendance and satisfaction.
🎯 Use Cases (5)
✅ Best For
- Automating patient reminders to decrease no-shows
- One-click telehealth visits for non-tech-savvy patients
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations requiring a full practice management suite
🏆 Alternatives
Offers a more seamless patient experience compared to platforms requiring app downloads and logins.
💻 Platforms
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
🔄 Similar Tools in Asynchronous Telehealth
Spruce Health
All-in-one communication platform for healthcare providers, offering secure messaging, phone, fax, a...
SimplePractice
An integrated EHR and practice management tool for private practitioners, especially in the behavior...
VSee
A configurable, low-code/no-code telehealth platform for building custom virtual care workflows....
Amwell
A leading enterprise telehealth platform serving health systems, health plans, and employers....
Teladoc Health
A global leader in whole-person virtual care, offering a wide range of telehealth services....
TigerConnect
A clinical communication and collaboration platform for healthcare teams, focusing on secure messagi...