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InterQual Criteria by Optum

Evidence-based clinical decision support for medical and behavioral health.

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Overview

Optum InterQual Criteria is a leading clinical decision support solution used by providers and payers for utilization management, care management, and denial management. It provides evidence-based clinical criteria to guide decisions on patient admissions, level of care, and length of stay, ensuring that care is medically necessary and appropriate.

✨ Key Features

  • Evidence-based criteria for medical necessity
  • Covers full continuum of care (acute, post-acute, behavioral health)
  • Real-time updates to guidelines
  • Integration with EHR and case management systems
  • Analytics tools to monitor utilization

🎯 Key Differentiators

  • Comprehensive criteria sets developed through rigorous evidence-based process
  • Widely adopted by both payers and providers, creating a common language
  • Strong integration capabilities with major EHRs

Unique Value: Provides trusted, evidence-based clinical criteria to support appropriate utilization of healthcare resources, helping to improve quality of care and manage costs.

🎯 Use Cases (4)

Utilization review and management Determining appropriate level of care Care transitions and discharge planning Denial prevention and management

✅ Best For

  • Improving patient outcomes and operational efficiency.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Point-of-care diagnosis and treatment reference
  • Drug information lookup

🏆 Alternatives

MCG Health

InterQual is one of the two main industry standards for medical necessity criteria, known for its comprehensive and rigorously maintained content.

💻 Platforms

Web EHR-integrated

🔌 Integrations

Epic Cerner Allscripts MEDITECH

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ SSO

💰 Pricing

Contact for pricing

Free tier: N/A

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