goTRG
The world's first end-to-end, vertically integrated returns management solution.
Overview
goTRG (The Recon Group) offers a comprehensive solution for reverse logistics that integrates software with physical operations. Their R1 SaaS platform uses AI to make real-time disposition decisions, routing products to the most profitable path, whether it's return to stock, refurbishment, or resale on over 20 secondary marketplaces. They also operate their own processing facilities to handle the physical logistics.
✨ Key Features
- AI-Powered Disposition Engine (R1)
- Multi-Channel Listing & Resale
- Refurbishment & Repair Services
- Returns Processing & Triage
- Supply Chain & Logistics Network
🎯 Key Differentiators
- Vertically integrated solution combining SaaS with physical logistics and repair centers
- AI-driven disposition engine that calculates profitability in real-time
- Direct integration with a large network of secondary marketplaces
Unique Value: Offers a unique combination of a powerful AI-driven SaaS platform with a physical, hands-on network of processing and refurbishment centers, providing a true end-to-end solution.
🎯 Use Cases (4)
✅ Best For
- Managing high-volume returns for major electronics and home goods retailers
- Maximizing recovery on open-box and refurbished products
- Providing a fully outsourced reverse logistics solution
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses needing a simple, low-cost returns portal
🏆 Alternatives
Unlike pure software players, goTRG handles the physical touchpoints of receiving, grading, repairing, and reselling goods. Unlike traditional 3PLs, their operations are driven by a sophisticated AI-powered software core.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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