Easyway

The Contactless Guest Journey Platform

Visit Website →

Overview

Easyway offers a comprehensive platform for hotels to manage the entire guest journey in a contactless and personalized way. Their solution includes features for pre-arrival communication, online check-in, a digital guest directory, and upselling, all accessible through popular messaging apps like WhatsApp.

✨ Key Features

  • Contactless Check-in & Checkout
  • Guest Messaging (WhatsApp, etc.)
  • Digital Guest Directory
  • Upselling & Room Service
  • AI-Powered Chatbot
  • Review Collection

🎯 Key Differentiators

  • Focus on WhatsApp as the primary communication channel.
  • End-to-end contactless guest journey.
  • AI-powered personalization.

Unique Value: Easyway helps hotels meet the expectations of modern travelers by providing a convenient, contactless, and personalized guest journey through their favorite messaging app.

🎯 Use Cases (3)

Providing a modern and convenient contactless experience for guests. Increasing ancillary revenue through targeted offers on WhatsApp. Automating guest communication and saving staff time.

✅ Best For

  • Improving guest satisfaction and reducing front desk queues.
  • Boosting revenue from ancillary services and room upgrades.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Hotels in regions where WhatsApp is not a popular communication channel.

🏆 Alternatives

Duve Canary Technologies HiJiffy

Easyway offers a more integrated and WhatsApp-native experience compared to platforms that support multiple messaging channels but may not have the same level of depth and personalization on each.

💻 Platforms

Web API

🔌 Integrations

Mews Cloudbeds Oracle Opera SiteMinder Guestline

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ GDPR ✓ GDPR

💰 Pricing

Contact for pricing

Free tier: NA

Visit Easyway Website →