Easyway
The Contactless Guest Journey Platform
Overview
Easyway offers a comprehensive platform for hotels to manage the entire guest journey in a contactless and personalized way. Their solution includes features for pre-arrival communication, online check-in, a digital guest directory, and upselling, all accessible through popular messaging apps like WhatsApp.
✨ Key Features
- Contactless Check-in & Checkout
- Guest Messaging (WhatsApp, etc.)
- Digital Guest Directory
- Upselling & Room Service
- AI-Powered Chatbot
- Review Collection
🎯 Key Differentiators
- Focus on WhatsApp as the primary communication channel.
- End-to-end contactless guest journey.
- AI-powered personalization.
Unique Value: Easyway helps hotels meet the expectations of modern travelers by providing a convenient, contactless, and personalized guest journey through their favorite messaging app.
🎯 Use Cases (3)
✅ Best For
- Improving guest satisfaction and reducing front desk queues.
- Boosting revenue from ancillary services and room upgrades.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Hotels in regions where WhatsApp is not a popular communication channel.
🏆 Alternatives
Easyway offers a more integrated and WhatsApp-native experience compared to platforms that support multiple messaging channels but may not have the same level of depth and personalization on each.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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