Doddle

The technology to power your out-of-home delivery & returns.

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Overview

Doddle offers a white-label technology platform that enables postal services, carriers, and retailers to create, manage, and optimize their own network of out-of-home locations for parcel pickup and returns. Their software powers in-store kiosks, third-party drop-off points, and the associated logistics and customer communications.

✨ Key Features

  • White-label PUDO (Pick-Up, Drop-Off) software
  • In-store returns and pickup technology
  • Carrier and 3PL network integration
  • Customer communication suite (notifications, tracking)
  • Staff-operated and self-service kiosk solutions
  • Data and analytics on network performance

🎯 Key Differentiators

  • White-label platform approach, empowering clients to build their own networks
  • Focus on the technology and software, not owning the physical locations
  • Global experience with major postal carriers

Unique Value: Provides the core technology for carriers and retailers to build and manage their own branded, convenient out-of-home delivery and returns experiences.

🎯 Use Cases (4)

Launching a national network of parcel drop-off points Enabling 'click and collect' (BOPIS) and 'return to store' for retailers Optimizing first- and last-mile logistics for carriers Reducing the cost of failed deliveries and returns

✅ Best For

  • Powering the USPS 'Label Broker' service
  • Creating PUDO networks for national postal services
  • In-store service points for major retailers

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Direct-to-merchant returns portal for a small online store

🏆 Alternatives

Happy Returns (in the PUDO concept) Quadient In-house development by postal services

Instead of offering a pre-built network, Doddle provides the tools for large organizations to create their own, offering more control and branding opportunities.

💻 Platforms

Web iOS Android API

🔌 Integrations

Major carriers (e.g., USPS, Australia Post) Retail POS systems Ecommerce platforms via API

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ GDPR ✓ ISO 27001 ✓ SSO ✓ ISO 27001

💰 Pricing

Contact for pricing

Free tier: N/A

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