Dialpad
The AI-powered customer intelligence platform.
Overview
Dialpad offers a suite of AI-powered communication tools, including voice, video, messaging, and contact center solutions. Their proprietary AI, Dialpad Ai, provides real-time transcription, sentiment analysis, and call coaching.
✨ Key Features
- AI-powered Voice Intelligence (Vi)
- Real-time Transcription & Analysis
- Business Phone System
- Video Meetings
- Team Messaging
- Contact Center
🎯 Key Differentiators
- Proprietary AI for real-time insights
- Modern, user-friendly interface
- Strong focus on voice intelligence
Unique Value: Turns conversations into actionable insights with the power of AI.
🎯 Use Cases (3)
✅ Best For
- AI-driven sales and support coaching
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies that do not need or want AI features
🏆 Alternatives
Offers more advanced and integrated AI capabilities than most competitors.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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