Customer Thermometer
Immediate customer feedback at your fingertips.
Overview
Customer Thermometer is a survey tool that allows businesses to embed one-click surveys into their emails and get real-time, identifiable feedback from customers. It is designed to be simple and engaging, leading to high response rates and providing businesses with actionable insights to improve customer satisfaction.
✨ Key Features
- One-Click Email-Embedded Surveys
- CSAT and NPS Surveys
- Real-Time Feedback and Reporting
- Customizable Survey Icons and Questions
- Leaderboards and Agent Reporting
- Closed Loop Feedback Management
🎯 Key Differentiators
- Simplicity and ease of use for both businesses and customers
- High survey response rates
- Wide range of integrations with various platforms
Unique Value: Customer Thermometer provides a frictionless way to gather a high volume of customer feedback, enabling businesses to quickly identify and address issues and improve customer satisfaction.
🎯 Use Cases (4)
✅ Best For
- Achieving high response rates for customer feedback surveys
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations that require long, complex surveys
🏆 Alternatives
Its simplicity and focus on one-click surveys often lead to higher response rates compared to more traditional survey methods.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (NA tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
📊 Market Info
Customers: 10000+
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