Caselle Connect
Connecting you to the people you serve.
Overview
Caselle provides a comprehensive suite of software applications called Caselle Connect, designed to manage the core functions of local government and utilities. The integrated modules cover financials, payroll, utility billing, and citizen engagement, helping organizations streamline processes and improve service delivery. They focus on creating a connected experience between the government and its citizens.
✨ Key Features
- Financial Management (General Ledger, AP, AR)
- Utility Billing
- Payroll
- Permit and Project Tracking
- Citizen Self-Service Portal (Online Bill Pay)
- Work Orders and Asset Management
🎯 Key Differentiators
- Strong integration between financials and utility billing
- Focus on citizen engagement through online portals
- Long-standing presence in the local government market
Unique Value: Provides a tightly integrated suite of financial and utility management software that connects back-office efficiency with front-office citizen service.
🎯 Use Cases (4)
✅ Best For
- Managing financials and utility billing in a single, integrated system
- Providing online payment options and account access for utility customers
- Tracking work orders and managing assets for public works departments
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Large state or federal agencies
- Organizations not requiring utility billing
🏆 Alternatives
Offers a more unified experience for managing both municipal finances and utility operations compared to using separate, non-integrated systems.
💻 Platforms
✅ Offline Mode Available
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Standard tier)
💰 Pricing
Free tier: N/A
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